Terms and Conditions

1. Billing and Activation
   • The account billing date begins on the date of activation by our Customer Success Team.
   • Each month of active service requires upfront billing.
2. Service Activation
   • After signing up, the client will receive an activation call within 24 to 48 hours.
3. Client Responsibilities
   • The client must provide all necessary information required for the campaign in a timely manner.
   • Any delays caused due to the client’s negligence will not be counted against the campaign performance metrics.
4. Performance Reports
   • Clients can opt for bi-weekly or monthly reports, which will be sent via email on the agreed-upon schedule.
   • Clients can also access performance stats through their mobile app.
5. Third-Party Delays
   • We are not responsible for any delays caused by Google or other external factors beyond our control.
6. Cancellation Policy
   • There are no long-term contracts—clients may cancel at any time.
   • However, clients must provide a 15-day notice before canceling the service.

For any questions, feel free to contact us at contact@theaiotech.com.